| Quarter
2, 2003
by Julie Lee
PDF version, including charts
(450K) 
A man stands surrounded by women. He is tall and handsome
with long, flowing hair; the women are worshipful, kneeling
at his feet. There is one particularly zealous admirer with
large scissors, ready to cut a lock of his hair. If it weren’t
for the corsets and bustles, this could be a scene of a rock
star being hounded by hysterical female fans. Yet, this is
a caricature from 1876 depicting Franz Lizst and admirers
after one of his concerts.
A lot has changed since then. Today, such an enthusiastic
reception is reserved for teen pop idols and movie stars.
Even as overall sales of music grew steadily until the late
1990s, the sales of classical music CDs hovered at a scant
3 to 4 percent of the total. Record companies such as BMG
Classics are slashing the number of new classical releases
or, like CRI (a not-for-profit label which has recorded 42
Pulitzer Prize-winning composers), closing altogether. Classical
music stations have disappeared in many cities; one-third
of the nation’s top 100 radio markets do not have a
classical station. After 63 years, ChevronTexaco’s radio
broadcast from the Metropolitan Opera House will be off the
air next year. Many symphony orchestras are cutting back programs
and suffering financial difficulties. The Pittsburgh Symphony
is selling its concert hall. A sign of the times: the “Death
of Classical Music Archive” on ArtsJournal.com contains
more than 50 recent articles on the topic.
At the same time, it is easier than ever to buy any classical
CD one might desire. A recent search on Amazon.com for Beethoven’s
Symphony No. 5 yielded a staggering 874 options, including
276 different recordings of a complete performance of all
four movements. The choices included every imaginable compilation
(from Beethoven: Greatest Hits to Beethoven: Super Hits)
and every possible price point (from $2.98 for a performance
by an unnamed orchestra to $101.98 for a boxed set with famed
conductor Herbert von Karajan). Previously hardto- find works
are also more readily available. As a piano student 20 years
ago, I had trouble locating Debussy’s “Children’s
Corner” (a suit e of miniat ures for piano) performed
by Walt er Gieseking—but Amazon instantly offered up
two choices.
Moreover, attendance at classical concerts appears to be
rising slightly. According to a 1997 survey commissioned by
the National Endowment for the Arts, more than 15 percent
of respondents attended a classical music event the previous
year, a 3 percentage point increase from five years earlier.
And while classical’s share of CDs is not large, it
appears to have held steady over the past 20 years.
So, is classical music dying? Or are the reports of its demise
simply exaggerated?
A STAR IS BORN:
A SHORT HISTORY OF THE CLASSICAL MUSIC BUSINESS
Everybody knows classical music when they hear it. It’s
old. It’s serious. It’s stuffy. Yet, classical
music is an imprecise term, generally referring to Western
music from medieval times to the present day. Most of what
is commonly called classical music is indeed old, dating back
to the sixth century when church chants were first written
down and codified. However, much new classical music is being
written right now, and much more is still to be written. During
the 2002-2003 season alone, 207 works were premiered worldwide.
It is often assumed that all classical music is serious and
is written with artistic merit as its purpose. But that is
not the case. Classical music can be complex, deep, and intellectually
meaty (like Beethoven or Brahms symphonies), but it also can
be light, irreverent, and frivolous (like Strauss waltzes).
And while knowledge and familiarity can enhance one’s
enjoyment of classical music, they are not required, much
in the way one needn’t be an Elizabethan scholar to
enjoy Shakespeare or a filmstudies major to enjoy movies.
Many people enjoy classical music with little or no formal
training.
Whatever its pretensions, artistic or otherwise, until the
19th century the classical music business was relatively prosaic.
The composer was a staff function within the machinery of
social organizations like the royal court, which employed
musicians to sing and play for worship in the cathedral and
for entertainment at the palace. Many prominent composers,
including Monteverdi, Haydn, and Mozart, held such positions.
These hired composers/conductors/music directors generally
worked at the whim of their employers, who were not always
interested in music. Haydn is said to have composed the “Surprise”
symphony to wake dozing patrons after a big meal and the “Farewell”
symphony to send his employer a message that it was time to
cut short a stay in the country because the musicians were
homesick.
Consequently, many famous works in classical music were composed
because they were in the job description. For example, J.S.
Bach (1685-1750) wrote his cycle of cantatas so that his choir
would have a piece to perform each Sunday. And he dedicated
the Brandenburg Concertos to a potential employer, as a job
application of sorts. By all accounts, Bach was a methodical
and industrious employee, “in the business of holding
jobs.” He did not set out to create masterpieces of
artistic importance; those turned out to be fortunate by-products.
The rise of the bourgeois class by the eighteenth century
set the stage for change, including the appearance of freelance
composers, star performers, and the modern market for music.
As music moved out of the salons of aristocracy to the concert
halls of the middle class, it became a public commercial activity
in which the professional musicians performed for the paying
audience. By the nineteenth century, many of the principles
governing the classical music business today were already
in place. The new system of an organized market for mass consumption
of music required two key elements: star performers to attract
an audience, and the supporting business apparatus to deliver
the star and the music to the public efficiently. There were
tickets to sell, seats to fill, and stars to manufacture and
market.
Which bring us back to Franz Lizst (1811-1886), a Hungarian-
born composer-pianist and, along with Nicolò Paganini,
the first modern virtuoso and international superstar. First
and foremost, there was his brilliant technique. In the words
of Felix Mendelssohn, “Lizst has a certain suppleness
and versatility in his fingers, as well as a thoroughly musical
feeling, which may nowhere find its equal.” But Lizst
was also a showman. He heightened the effect of his technique
by performing from memory (a requirement on today’s
stage) and by refusing to share the stage with other musicians
(before him, there were no solo recitals and no instrumentalist
gave a concert without others). And not unlike today’s
rock stars, his extra-musical activities and scandalous love
affairs were integral to his mystique. Although critics and
detractors considered him cheap and flashy, those very qualities
made him a star. He gave his audience what they wanted.
The twentieth century brought additional ways to consume
music and new ways to promote star performers. Recordings,
radio, television, and eventually the Internet further increased
the potential audience for classical music. Tenor Enrico Caruso
was the first recording star. His 1904 performance from the
opera I Pagliacci became the first record to sell one million
copies; and several other artists had top ten hits in the
years between 1900 and 1920. Superstar conductors like Arturo
Toscanini, Eugene Ormandy, and Leopold Stokowski were successful
enough to become household names. Although accurate sales
figures are hard to come by, Ormandy and Toscanini are reported
to have sold more than 20 million records each over the course
of their careers. And Stokowski shook hands with twentieth-century
pop icon, Mickey Mouse, in Disney’s 1940 movie, Fantasia.
WHERE’S THE MONEY?
THE CASE OF THE RECORDING INDUSTRY
In spite of the commercial success of its biggest stars, classical
music recordings were not traditionally expected to make much
of a profit, at least not a quick one. The typical recording
sold at a relatively slow rate, two or three thousand on first
release, but steadily over a longer period. Walter Legge,
arguably the best-known record producer in the history of
classical music, said that he wanted to make records that
would sell for 20 or 30 years—and 40 years later, many
still do. But this also meant that many recordings (especially
those by large orchestras) wouldn’t make a profit until
they were reissued as part of a midprice or budget series.
For the most part, record companies seemed content with the
prestige and comparatively small profit margins of their classical
recordings or were willing to subsidize them with profits
from their pop divisions. They kept their focus on “documenting”
star performances. “The major labels all operated on
the principle that the best way to make money was to record
prominent names in standard repertory. . . [and they] signed
exclusive contracts with the biggest artists they could find,”
wrote music critic Terry Teachout in Commentary. Under
this regime, Leonard Bernstein, Leontyne Price, Artur Rubinstein,
and other big names continued to sell records into the 1960s
and 1970s. Bernstein, in particular, brought classical music
into millions of homes during the 1960s with his television
series introducing classical music to young people.
But cracks were appearing in the traditional business model.
The market for classical music and its star performers began
to shrink if not in absolute sales, at least relative to the
alternatives: Elvis, the Beatles, and Michael Jackson. The
explosion of other entertainment options such as television,
movies, and later videogames only intensified the competition
for the audience’s time and pocketbook.
Moreover, this stars-and-standardrepertory approach also
resulted in market saturation of the core product, the Bach-
Beethoven-Brahms fare constituting the canon. Since a “new”
product meant a recording of an old piece by a young performer
or a second recording by a veteran, the number of recordings
of a relatively small number of pieces eventually proliferated.
The result was a catalog consisting of tens of thousands of
titles—the majority concentrated in the standard repertory—which
was expensive for labels and retailers to maintain and potentially
confusing to fans.
The industry also underwent several periods of consolidation
including, a particularly intense round of mergers in the
late 1980s and early 1990s. For example, Decca, a British
label founded in 1929, merged with Polygram in 1980 (which
itself was formed by a merger of Deutsche Grammophon and Philips
in 1972) and then was incorporated into Universal Music after
its purchase in 1998. Similarly, RCA (Toscanini’s label)
is now part of Bertelsmann, a German conglomerate, and Columbia
Records (Vladimir Horowitz’s label) is part of Sony.
As a division within a multinational conglomerate, these labels
now competed directly with the more lucrative popular music
divisions, and faced increasing pressure to maximize profits.
THE THREE TENORS
It was under these circumstances, that classical music
experienced its most unprecedented commercial triumph. The
phenomenal success of the Three Tenors in the early 1990s
changed expectations and set a new standard for the industry.
“Gone were the days when it was acceptable for classical
music sales to chug along at a few hundred per year. Now they
were expected to perform like popular music divisions,”
observed Ian Lace in BBC Music Magazine.
José Carreras, Placido Domingo, and Luciano Pavarotti,
the three tenors of world renown, first sang together as a
trio for the 1990 World Cup in Rome. What nobody could have
imagined was the extraordinary success of this venture. About
800 million people worldwide saw the television broadcasts,
and the recording, The Three Tenors in Concert, became
by far the bestselling classical album of all time, with sales
exceeding 10 million. The Three Tenors became both a franchise
and a marketing concept. T hey went on to sing at subsequent
World Cups (Los Angeles in 1994, Paris in 1998, and Yokohama
in 2002), and spawned imitators like the Three Sopranos and
even the Three Chinese Tenors.
In addition to making the singers extremely rich, The
Three Tenors in Concert had an enormous effect on the
business. It demonstrated that a classical CD can sell in
the millions. In the way that Star Wars changed the
movie industry, The Three Tenors instigated the industry’s
relentless search for the next blockbuster that would immediately
sell millions. Marketing became more expensive and sophisticated
as companies worked to amplify small successes into hits.
And some predicted this would help build a new, larger audience
for classical music.
Such efforts have been successful to a point, leading to
a string of highly popular crossover albums that topped pop
charts. A 1992 recording of Henryk Górecki’s
Third Symphony, a mournful work for soprano and orchestra
by the contemporary Polish composer—previously more
cult figure than superstar —sold more than 1 million
CDs. Even more successful was Chant, recorded by Benedictine
monks in northern Spain. Originally promoted by EMI Spain
as an antidote to stress, the company undertook a U.S. marketing
campaign after sales began to rise that included reducing
the two-CD recording to one disc, shortening the title from
Las Mejores Obras del Canto Gregoriano (The Best of
Gregorian Chants) to the snappier Chant, commissioning
an eye-catching new cover, and even shooting a video clip
to accompany “Alleluia, beatus vir qui suffert.”
Sales, in excess of 4 million, probably amount to more copies
than all other Gregorian chant CDs combined.
Yet, a business strategy based on crossover blockbusters
has turned out to be unreliable. Just as nobody had imagined
the extraordinary success of The Three Tenors, finding
and marketing the next classical mega-hit has been difficult
and unpredictable, with little guidance from the three very
different hits mentioned above: The Three Tenors is
a crowd-pleasing medley of songs including the greatest hits
of the opera repertory sung by the reigning tenors of the
day; Chant consists of simple, unaccompanied melodies
from the very beginning of Western music; and Górecki’s
Third Symphony is a somber piece in the minimalist tradition
by a modern composer. Notes then senior vice president at
Decca (the record label responsible for The Three Tenors):
“There are occasional miracles…but such blockbusters
are rare. . . . They have to be seen as special, almost freak
occurrences.”
Moreover, if Amazon’s “customers also bought”
links are any indication, such one-time hits don’t appear
to have spilled over into increased sales in the standard
repertoire. Customers who purchased The Three Tenors
have also bought other crossover CDs, like Pavarotti’s
Greatest Hits or The #1 Opera Album, but don’t
appear to have ventured into traditional opera CDs, like Pavarotti’s
Turandot or La Bohéme.
While the major recording companies pursued the seductive
but elusive lure of mega-hits, a number of companies have
been quite successful—commercially and artistically—by
taking other approaches. The label Naxos, for example, records
new versions of the standard repertory without star performers
to keep costs reasonable; Hyperion and others specialize in
recording and releasing less often heard, more adventurous
works. (See sidebar.) The success of
these firms suggests that classical music may still have some
life in it yet.
REVERENCE VS. RELEVANCE:
THE CASE FOR EXPANDING THE AUDIENCE
It is worth noting that concerns about the health of classical
music have popped up fairly regularly. In 1980, a New York
Times article announced a “classical crisis”
in the recording industry. In 1971, another New York Times
piece noted a decline in classical radio stations going back
to 1967; in 1949, articles in other publications complained
of similar circumstances.
Yet, a closer look suggests that the demand for classical
music seems to have held fairly steady, at least over the
past 20 years. During that time, the share of classical recordings
has remained relatively stable at about 3 to 5 percent. (The
figure briefly reached an unusually high 7 to 8 percent in
the late 1980s as classical music buffs replaced their LPs
with CDs.) Moreover, according to the National Endowment for
the Arts, 30 million adults (16 percent) had attended a classical
music event in the previous 12 months—on par with the
rates for jazz concerts and plays but smaller than for watching
TV (96 percent) or going to the movies (66 percent). However,
in reviewing all the evidence for an article published by
the Symphony Orchestra Institute, Professor Douglas Dempster,
of the Eastman School of Music concluded, “Classical
music is more widely heard and available, performed at a higher
level of preparation and artistry,
So, what is the source of the evident concern? One reason
may be that there are simply so many other options competing
for our scarce leisure time and our ever-rising disposable
income. A hundred years ago, we didn’t have TV. Fifty
years ago, there was no Internet. Twenty-five years ago, the
$10 billion video game industry was in its infancy. As the
entertainment market offers an ever-increasing number of options,
classical music’s fight for our attention has become
more competitive and makes the classical audience look small,
even as it holds on to its share. If Lizst had to vie with
the Matrix Reloaded or video games such as Grand Theft
Auto III, would he have captured the public’s imagination?
Some argue that classical music has more intrinsic value
than other forms of entertainment because of its significance
for our musical tradition and its intellectual complexity.
But whether this makes it more valuable depend on why one
listens to music. We may admire the musical facility in Mozart
or be challenged by the expansive musical canvas in Mahler,
but be more profoundly moved by “Amazing Grace”
on a lone bagpipe.
Still, classical music’s prevailing culture and conventions
do feel increasingly out of sync with contemporary experience.
As most people will tell you, a modern classical music concert
is an entirely somber, serious affair for performers and audiences
alike. It is predictable and almost lifelessly professional.
No classical music stage today would tolerate the onstage
shenanigans of Vladimir de Pachmann, a world-famous nineteenth-century
pianist who earned millions touring and was known to dip each
finger in brandy before a recital. Although the dress code
has relaxed somewhat in recent years—much to the horror
of the old guard—some rules are strictly observed, such
as no applause between movements. These conventions may seem
unnecessarily restrictive for those who have known only dress-casual
workplaces.
This widening gap between the conventions of classical music
and the rest of society tends to reinforce classical music’s
image as music for the economic elite. And yet this image
is not entirely borne out by the facts. According to the National
Endowment for the Arts, the classical music concert audience
is no richer than audiences for jazz or musical plays. (See
sidebar in full-text PDF.) This survey shows that the
level of participation in all arts rises with income. It is
not simply that classical music audiences tend to be richer
than other audiences, but that all audiences tend to be richer
than average. Moreover, both rich and poor share similar preferences.
For example, musical plays are more popular than classical
music at each income level, with similar relative participation
rates.
Perhaps more worrisome is the cultural elitism of many people
in the classical music community. The fact that there are
276 versions of Beethoven’s 5th, already tends to foster
an atmosphere where someone who can’t tell one from
the other is made to feel less than welcome. Even those in
the business end, “encouraged the attitude that you
have to be able to spell Tchaikovsky backwards to be qualified
to buy something,” noted the President of EMI Classics
back in 1990. And some classical music proponents criticize
any attempt to reach a wider audience as “dumbing down.”
They view the enormous popularity of The Three Tenors
and other crossover albums as a phenomenon that degrades or
reduces the status of classical music. In the words of essayist
Joseph Epstein: “The bloody snobbish truth is, I prefer
not to think myself part of this crowd [his fellow audience
at a Pops concert]. I think myself…much better—intellectually
superior, musically more sophisticated, even though I haven’t
any musical training whatsoever and cannot follow a score.”
This attitude, albeit half-joking, may hurt classical music’s
ability to reinvent itself and adapt to the modern audience
and the modern world.
On the contrary, to emotionally connect to today’s
audiences and capture their imaginations will take vision
and innovation. But there are examples out there. One of the
most unlikely successes on Broadway last year was a production
of Puccini’s La Bohéme, the 1896 opera
about a doomed love between Mimi, a Parisian seamstress, and
Rodolfo, a starving poet. While the music is exactly as Puccini
wrote it and the characters sing in Italian, Baz Luhrmann,
the director of Strictly Ballroom and Moulin Rouge,
reimagined the story set in 1957. More importantly, he ignored
the usual opera conventions and hired singers who looked and
acted the parts. Although purists criticized the quality of
the singing and objected to the use of microphones, Luhrmann’s
experiment shows that there is an enthusiastic new audience
for classical music if classical music is made relevant.
Even in tradition-bound solo recitals, old customs are loosening
up. At the end of a recent recital, Maxim Vengerov, a rising
twenty-something violinist, picked up a microphone and talked
to the audience for 20 minutes. On a stage where the only
thing usually uttered by the soloist is the announcement of
the encores, his entertaining anecdotes and sincere answers
to questions left the audience more connected to both the
music and the musician.
REPRISE
Classical music may never be the most popular music. And
changes are afoot in the industry—and not only in classical
music —as the Internet and other technological advancements
roil the landscape and challenge traditional ways of doing
business. For example, the initial success of Apple’s
iTunes Music Store suggests there may be new and viable ways
of buying recorded music over the Internet. These developments
may change the ways in which we consume and experience classical
music. But that does not necessarily signal its demise.
However, both artists and business people need to think hard
about who their future audience is going to be and how to
make classical music exciting and relevant to that audience.
Whether by delivering neglected repertory, or offering fresh
interpretations of old favorites to a small but dedicated
audience, or by shedding antiquated conventions and trying
to expand into new territory, in the end, successful strategies
will need to make people care about the music. These experiments
may mean the death of the classical music business as we know
it, but also may provide an opportunity for rebirth and renewal.
Indie Classical (sidebar)
Is it possible to make money in today’s classical
recordings business without blockbuster crossovers? Absolutely,
says Naxos, the world’s bestselling budget label, with
15 percent of classical CD sales in the U.K., 25 percent in
Canada, and more than 5 percent in the U.S. While the major
labels pursued blockbusters, Naxos, founded in 1987, focused
on producing the standard repertory cheaply. “My ambition
was to make classical recordings available on CD at a price
comparable to that of LPs,” states Klaus Heymann, founder
and chairman.
Think of Naxos as the Southwest Airlines of classical CDs.
It delivers classical music without frills and at rock-bottom
prices. It hires young or unknown recording artists, many
from Eastern Europe, and pays them a flat fee with no added
royalties. It keeps one recording of each work in its catalog,
limiting the catalog to about 2,500 titles and eliminating
duplication of repertoire. It doesn’t waste a lot of
money on expensive promotions. That way, it can sell its CDs
for $6.98, not $16.98. And it sells a lot of CDs. Enough to
be profitable in spite of budget prices.
The other successful strategy focuses on niche markets and
nonstandard repertory. Hyperion, a British label founded in
1980, and others have taken this approach. “I didn’t
see the point in doing the 103rd version of the New World
Symphony, so I went for the more neglected areas, but not
so neglected that nobody would buy them,” said Hyperion
founder Ted Perry. The label’s first hit was an album
of Latin hymns by Hildegard von Bingen (1098-1179), which
sold over 150,000 copies. Along with Nonesuch, which released
Górecki’s Third Symphony and the works of other
contemporary composers, Hyperion has shown that record companies
can be profitable by exploiting a niche market that has been
neglected in the catalogs of the major labels.
Julie Lee is a health economist. After years of piano lessons,
she is more comfortable as a fan of classical music than as
a performer.
PDF version, including charts (450K)

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